support

Support

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Feature
Benefit
Detail
Event Setup Assistance
We pair every client with a customer service representative who will help to set up your event in the Skild platform. After setup is complete, we'll create test accounts to ensure everything is in order and running properly before your official launch.
Peace of mind knowing that your event has been set up correctly and tested by a trained Skild associate.Screen reader support enabled. Peace of mind knowing that your event has been set up correctly and tested by a trained Skild associate.
Live Training
We’ll guide you through the setup and launch of your event. You be an expert at setup, execution and reporting. Feel confident in operating or making changes to your event.
You’ll understand the tools of the platform and learn how your event is set up and run.
Design Resources
Access Skild's design resources and guides such as rules templates, playbooks, white papers, and tutorials.
Skild has designed and run hundreds of challenges. You can tap into our vast knowledge base to ensure your event is the best it can be.
Unlimited Participants
We don’t believe you should be financially punished for having a successful campaign, so we don’t charge for the number of contestants or judges you have in our system.
Whether your event has 10 contestants or 100,000, Skild is ready to scale.
customizable

Customizable

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Feature
Benefit
Detail
Detailed Entry Forms
Each form element includes validation logic - for instance, file type, file size, optional or required field, and character limits.
We can add drop down menus, radio buttons, check boxes. We can make fields that collect text, video, audio, and any type of file upload you can imagine.
Custom Registration Forms
Collect valuable details from the beginning of your event.
Choose what you want users to submit at the point of registration.
Content Management
Skild has general phrases that can be changed in our CMS editor to reflect your own words in your own voice.
Modify the language of page content, emails, error messages and so forth to establish a consistent tone throughout the app.
accessible

Accessible

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Feature
Benefit
Detail
Administrative Controls
Manage users and entries, quickly assign entries to judges, monitor incoming data and view real-time reports - all from a single, organized place.
A clean dashboard and intuitive controls enable you to navigate and operate the platform confidently.
Manage Entries
Skild automatically compiles scores and displays real-time ranking by phase. Filter, sort or search for entries to eliminate, disqualify or advance contestants to the next phase. Submissions may be moderated or "quarantined" prior to publication.
Access any entry or application at any time from the admin panel. You always have access to content, scores and comments.
Rank & Winner Selection
Use rank feature to choose semi-finalists, finalists or winners for your contest.
Instantly know who’s got the highest score all the way down to the lowest.
Statistics & Reporting
Skild pages may be added your Google Analytics account.
Monitor your contest and build custom reports to measure results.
Filter
Locate specific users or entries by category, submission status and more.
Skild’s built-in filtering system enables you to locate specific entries or users.
Data Export
All data in the system belongs to you. Export it at any time.
Effortlessly export all data collected during your contest including all user data, form data and files submitted during the competition.
flexible

Flexible

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Feature
Benefit
Detail
Multiple Categories
In Skild, you can even display different entry forms for each of your categories.
Group and evaluate similar types of contestants and entries. Easily assign expert judges to review only specific categories if you choose.
Phases
Collect information from your participants and then evaluate it over time with different judges or different criteria.
Collect and evaluate data over any number of rounds.
Multi-phase Entries & Scorecards
Accept different entries by phase and assign different scorecards to each phase.
Collect and evaluate new or revised submission data over the course of your event.
Accept videos
Participants can directly upload raw video files into our platform that are then rendered for private or public view. Participants can also embed videos via YouTube or Vimeo.
Accept and display videos
Accept Multiple Media Types
Collect: raw videos, audio, Microsoft Office docs, PDFs, images, zip files, vector graphic files, and more.
Allow entrants to upload any type of file.
Approval Workflow
Simply select one or more names in the system and click approve.
Admins can approve or deny any user type (i.e. users who apply to compete or judge your contest).
API
Sometimes our clients want to go beyond the currently offered features to create their own unique experiences. Skild’s API can be used to help you customize our platform to suit your exact needs.
Skild has three tiers of "OpenSkild," our out-of-the-box solution that helps a majority of our clients get up and running quickly and efficiently with the features listed here. For those who may need more we offer an API solution.
brand control

Brand Control

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Feature
Benefit
Detail
Personal Branding & Custom Design
Build your own custom-branded user interface using our HTML and CSS editors. Skild also offers design assistance.
Design your event’s public facing pages to match your current branding. Create a seamless integration from your website to your event on Skild.
White Label Option
Our white label option enables you to remove all references to Skild.
Brand a site and url completely as your own.
special-modules-icon

Special Modules

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Feature
Benefit
Detail
Social Registration and Login
Applicants and contestants have the option register and sign into the platform using social media tools like Facebook, LinkedIn, and Google.
Save participants’ time by enabling instant registration and login.
Pre-register participants
By preloading the names and email addresses of your participants, you can allow them to skip the registration process enabling them to immediately log in and get right to work on their projects
Skip registration altogether and save participants' even more time
Public Voting and Galleries
Shared gallery entries through Facebook and Twitter and instantly create links that drive traffic back to your event pages.
Display submissions publicly in an online gallery. Choose exactly what you what to be shown from the submission. If you choose, turn on Skild’s voting features to encourage the public to vote and/or comment on entries.
Teams
Admins can determine the maximum members per team up to 100 participants.
Allow entrants to self-organize, collaborate and submit as a team.
Payment Processing
Skild offers payment processing through Stripe.
Collect registration or entry submission fees.
Multi-Language
Events can display in both English and any second language.
Skild is capable of displaying the contestant application in any language.
judging - evaluation

Judging / Evaluation

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Feature
Benefit
Detail
Scorecard Builder
Score submissions on a numerical scale or use binary scoring.
Build your own scorecards, customize the criteria, and assign different weights to each criterion.
Assign Judges
Use the “quick assign” feature to rapidly distribute all entries to your entire judging panel, or selectively decide which entries to assign to each judge.
Quickly assign entries to judges or judges to entries without wasting time creating complicated configurations offline.
Private Judging Interface
Register judges from all over the world to evaluate entries, provide feedback, input scores, and review other judges scores and comments.
Easily assign any number of entries to any number of judges. Use a weighted value system to score your own criteria.
Sharing Scores and Comments
Admins can turn on an option feature that enables judges to see each other’s comments and scores. This data can be revealed to contestants, as well.
Scores and comments can be shared with judges and contestants.
Visibility Settings
Enable blind or double blind judging, control the visibility of comments by user group, and set the entry visibility according to your preference.
Hide the identities of entrants from judges or judges from entrants.
communication

Communication

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Feature
Benefit
Detail
Quick Links
Text, video and images can appear on screen as a pop up, or enable your users to download files for offline access and sharing.
Share text, images, documents, videos (recorded or live) and external links with your applicants and contestants.
Automated Messaging
Administrators may also send tailored messages to individuals or groups of users directly from the admin interface.
Skild automatically sends emails to users after certain actions are triggered, like when a submission is received, saving you valuable time.
Timeline Display
Contestants can see a countdown to the submission due date, as well as display of the major milestones for your event.
Keep your participants updated with a dashboard timeline display.
security

Security

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Feature
Benefit
Detail
SSL
All pages on the Skild website are protected by encryption.
Relax knowing your data is safe.
Virus Scan
Files containing viruses are quarantined and deleted.
Feel confident that all files uploaded to our server are scanned for viruses.
Voter Fraud Protection
This feature enables administrators to permit voters to cast a single vote for one submission or several submissions, but not multiple times for one single entry.
Skild has settings that prevent “ballot box stuffing” by permitting voters to only vote once for a specific entry.
Safe Harbor Certified
Skild certifies that we adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement.
Skild complies with the US-­EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland.
reliable

Reliable

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Feature
Benefit
Detail
Zero Downtime
We’ve implemented tools to keep Skild “on” all the time. System upgrades and deployments are done with absolutely no downtime or interruptions to your event.
You never have to worry about your event going offline for technical maintenance or upgrades.
Browser Independent
The Skild platform looks great in the most current versions of Chrome, Firefox, Safari and Internet Explorer.
Users can access the platform using most major browsers.
Mobile Responsive
Contestants are not limited to using only a desktop or laptop computer.
Skild looks great on phones and tablets.
Cloud-based Regular Backups
Skild takes "snapshots" of our database in production nightly and maintains a rolling 7 day backup.
Ensure your data’s integrity is preserved through automated backups.
Auto Logout
Skild saves entries every 60 seconds. However, after a period of inactivity, users will be logged out of the system after 60 minutes.
Automatically logs users out of the system after a period of inactivity.
Autosave
Our system saves data every 60 seconds.
Contestants and applicants never have to worry about losing information they’ve entered into the submission form thanks to Skild’s autosave feature.
Learn How We Help Run the Event